SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that key Google Cloud ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced today that Avaya IX™ Workspaces ...

Unique AI and machine learning technology natively integrated in Avaya IX Contact Center solutions “According to research on AI in the contact center, conducted by Vanson Bourne1 and sponsored by ...

Company continues its cloud transformation by introducing Avaya IX-CC, its next generation Contact Center as a Service platform. Avaya focuses Contact Center research & development investment to ...

FOXBORO, Massachusetts, Sept. 12, 2019 /CNW/ -- ReadSpeaker, a leading provider of text-to-speech voice solutions, today announced that its speechServer MRCP v2.15.1 solution is compliant with key ...

Avaya updated its collaboration app, Avaya IX Spaces, with new capabilities and the ability to scale. The UC giant also revealed new AI integrations within its contact center portfolio at Avaya Engage ...

“Today, we are experiencing change at a stunning pace, and Avaya continues to rapidly innovate high-impact solutions based on deep insight into our changing digital landscape,” said Simon Harrison, ...

The confluence of Avaya looking to accelerate its profile as a provider of cloud applications, Google wanting to amplify its enterprise efforts and contact center solutions being an attractive ...

Avaya has bought one of its technology partners, CTIntegrations, a contact center software development specialist. Contact center generated 60 percent of Avaya’s cloud annual recurring revenue in the ...

Organizations want new solutions that combine customer and employee communication and collaboration apps to address the evolving needs of the experience economy. Avaya has been leveraging the breadth ...