At home or at work, inevitably, we will all be confronted with situations in which emotions begin to get out of control. Sometimes it is a clash of ideas, miscommunication, or pent-up feelings that ...
At home or at work, inevitably, we will all be confronted with situations in which emotions begin to get out of control. Sometimes it is a clash of ideas, miscommunication, or pent-up feelings that ...
CEDAR RAPIDS, Iowa (KCRG) - The Dubuque Police Department is working to build trust and improve de-escalation tactics by building emotional intelligence in its officers. “You’re not just a police ...
As a senior instructor for the National De-escalation Training Center, I train law enforcement officers how to de-escalate situations that have the potential to turn violent. A couple of weeks ago I ...