The office of the Pension Fund Adjudicator found that a pension fund administrator did not do enough to trace a beneficiary, causing the beneficiary to lose what was due to him. The pension fund’s ...
A pension fund administrator has been criticised for failing to trace a beneficiary, resulting in the loss of his entitlement. In a determination, Deputy Pension Funds Adjudicator Naheem Essop ruled ...
A pension fund administrator has been ordered to compensate a former member after failing to take reasonable steps to trace him and inform him of a small outstanding benefit, which was later depleted ...