Growing concerns have been expressed that the Sonos app might in future require a subscription, as the company reported revenue down for the second year running – and a former employee has now added ...

In May, Sonos updated its mobile app—to the dismay of many users. With missing features and bugs, customers complained about a loss of functionality and hardware not working the way it should. As ...

Sonos launched an all-new version of its app in May that was quickly met with backlash. The company has been listening to feedback and making improvements in the weeks and months since. But now Sonos ...

Sonos today announced a series of new commitments that are meant to demonstrate the company's "renewed focus" on software quality and customer experience. The announcement and an accompanying video ...

Forbes contributors publish independent expert analyses and insights. Technology journalist specializing in audio, computing and Apple Macs. Sonos is one of the world's best=loved audio systems but ...

Sonos CEO Patrick Spence today penned a blog post on the Sonos website apologizing for the controversial Sonos app redesign and promising ongoing updates throughout the year. Spence said that ...

Addressing blowback from Sonos’ wildly unpopular app redesign will cost the company $20 to $30 million “in the short term,” according to CEO Patrick Spence. During Sonos’ fiscal Q3 2024 earnings call ...

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We may receive a commission on purchases made from links. Following a major update back in the spring, the Sonos app was very broken and missing key functionality. The company admitted it made a huge ...