Walmart has started using Spark City, a simulation-style training game in the form of a mobile app, to assist in training its store associates and prepare them for a variety of potential in-store ...

Analysts often discuss the knowledge gap between well-researched consumers and sales associates in the store. It’s problematic because it can sour the consumer’s experience with a brand. But David ...

Moschino has joined forces with digital education platform Yoobic to supercharge training for frontline workers in a novel way — by rolling together multimedia, social elements, gamified experiences, ...

Convenience store chains have significant training challenges. Dispersed locations and high turnover make training difficult to deliver and track. At the same time, the imperative for great customer ...