Too many enterprises are penny wise and pound foolish when it comes to voice quality. For instance, they pay a contact center agent $25/hour (all-in costs including salary, benefits, office space, IT) ...

Cloud communications provider Twilio cares about call quality, as a good customer experience is essential if it wants to succeed in disrupting the telecommunications space. Today, Twilio is announcing ...

Mozilla today announced a new WebRTC communications feature has landed in Firefox Nightly. The company has partnered with TokBox, which not only helped with development of the project but is ...

Twilio, which is currently hosting the European version of its Signal conference in London, today announced its first acquisition after its successful IPO in June. This one is a bit complicated, but ...

There’s a relatively new technology built in to most browsers that could revolutionize the way you talk with your friends and family. Called webRTC, the HTML 5-based tech could one day replace the ...

Google has released a developer preview WebRTC, a new open project that provides Internet users with the ability to communicate in real-time via voice and video by simply using a Real-Time ...