The College Investor on MSN

CFPB now requires ID verification to file a complaint

The Consumer Financial Protection Bureau is changing how Americans file complaints, adding identity checks and new rules that steer credit reporting disputes back to Equifax, Experian, and TransUnion ...
American Banker

CFPB makes changes to complaint portal, citing abuse

The Consumer Financial Protection Bureau is overhauling its consumer complaint portal after receiving 6.6 million complaints ...