Bye bye, humans in customer service? One out of every two of you? Yes, if a Forrester prediction comes true in four years. Researchers predict that by 2030, 49% of current customer service jobs will ...

Summary: Five public safety agencies renewed long-term ShotSpotter agreements, reflecting continued investment in trusted gunshot detection technology ...

The story goes that after Mini sold the first round of its R50/R53 Cooper Hatch for the 2001 model year, they turned to ...

Back in March, Meta announced that Facebook and Instagram users who’d gotten locked out of their accounts would no longer ...

Banks are planning to block “debanked” customers from setting up accounts with other lenders, potentially leading to innocent ...

Nationwide Building Society is cutting remortgage rates for its existing customers. Britain's biggest mutual will lower rates by up to 0.12 percentage points from tomorrow, with the lowest rates for ...

Charter Communications confirms cybersecurity incident after ShinyHunters ransomware group claims it stole millions of customer records via vishing.

Absorb Software, the leading global learning technology company, today released The State of Customer Education 2026, a benchmarking study of more than 500 organizations conducted in partnership with ...

Data centers are driving Georgia Power's largest generation expansion in decades, raising questions about risk if demand ...

Rapid Grocery POS reports reveal that successful grocery store managers excel by using data for decisions, managing inventory ...

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Find the best blackjack sites and learn which U.S. online casinos offer the lowest house edge, best bonuses and the top ...