Lucknow, Jul 2 (PTI) Police have arrested 119 suspects linked to an international cyber fraud syndicate that operated a "fake" call centre here, and allegedly targeted US citizens by impersonating ...

According to investigators, the syndicate avoided conventional banking channels to conceal the money trail; victims in the US ...

In a decision that might have the potential to shape future privacy litigation brought under state wiretapping statutes, a ...

Recognition validates CallTower's expertise in deploying and managing Microsoft Teams calling solutions for organizations worldwide Modern Work Microsoft Solutions Partner Calling for Microsoft Teams ...

Many customer service inquiries are similar and highly structured: order status, order refund, billing inquiry, etc. Generative and agentic AI-powered solutions can answer those questions but can’t ...

The deal adds agentic workflow automation and enterprise system connectivity to Genesys Cloud, with capabilities expected to ...

Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, today announced it has acquired Pinkfish, a leading agentic orchestration workflow company. This acquisition will expand ...

Pinkfish acquisition expands Genesys Cloud AI with advanced agentic workflow automation and enterprise execution capabilities.