Salesforce wants to own the data, content, integration and agent layers AI needs to operate across the enterprise. Here's ...

A complete WEM suite makes it easier for Salesforce to position Agentforce Contact Center as a replacement for current CCaaS ...

Palo Alto bought Portkey, Solo.io gave agentgateway to the Linux Foundation. Agent gateways are consolidating into a category ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

While SaaS stocks fell rapidly at the start of 2026, experts suggest the SaaSpocalypse could be over. However, serious ...

LastPass said customer contact and support data were exposed after attackers used stolen Klue OAuth tokens to access its ...

Salesforce has embarked on an acquisition spree to beef up its artificial intelligence capabilities. But it hasn't convinced ...

The initiative could give CIOs and developers a common framework to measure, benchmark, and optimize AI spending across models, clouds, and vendors as multi-agentic systems move into production, ...

Chief Executive Alex Karp’s recent broadside against the frontier model vendors put a knife to the throat of the central ...

The ice cream giant tapped Microsoft, SAP and others to lay the groundwork for its departure from Unilever’s IT systems.

For many finance teams, card transactions land in the accounting system as a single journal entry that must be coded and reconciled by hand. With the Accounting Seed–Ramp integration, travel and ...

12 rules of agentic AI for successful enterprise transformation ...