Salesforce’s acquisition of Informatica shifts the data foundation from being strategic to more structural, as the customer ...

Chief Executive Alex Karp’s recent broadside against the frontier model vendors put a knife to the throat of the central ...

‘I am excited about all the things that Microsoft Frontier Company will do for our customers to realize the gains of Frontier Transformation,’ Microsoft Commercial Business CEO Judson Althoff says.

FedEx is selling its FedEx Supply Chain 3PL unit to CMA CGM for $1.4 billion, expanding Ceva Logistics' North American warehousing network.

Salesforce CRM and Zoho CRM are excellent customer relationship management platforms for sales, marketing and communication.

Salesforce wants to own the data, content, integration and agent layers AI needs to operate across the enterprise. Here's ...

Salesforce has embarked on an acquisition spree to beef up its artificial intelligence capabilities. But it hasn't convinced ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

LastPass said customer contact and support data were exposed after attackers used stolen Klue OAuth tokens to access its ...

Enterprise AI vendors know the next sale will be won not only on model quality and capability, but also on control and cost.

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...