Not everything a carrier can do for you is laid out on its website. Often, customer care representatives pull out special, ...

Subscribers on grandfathered plans are being notified that they'll be automatically pushed to other plans, some of which come ...

Two of the biggest US carriers are battling for your business. We run down all the specs and features of their plans.

T-Mobile will retire more than 1,100 legacy plan codes and move customers to current plans, with some subscribers likely to ...

T-Mobile is preparing a major shake-up that could leave many long-time customers paying more than they do now. The company ...

This may be the cheapest fill-up you'll see all year Filling up your gas tank for under $2 a gallon may sound like something straight out of 2005, but for some drivers this week, it’s a reality. As ...

Felisha White, a 34-year-old T-Mobile customer in New York, stays up late on Monday nights to see what the latest deal drops will be from her wireless provider. “I will be on my app at 12 o’clock the ...

Verizon provides fixed wireless internet services to 16.8 million users, while AT&T serves high-speed fiber internet to 10 million of its customers. However, despite the prevalence of Verizon and AT&T ...

Since last fall, T-Mobile has been led by Srini Gopalan, who officially became CEO on Nov. 1. He has repeatedly expressed his goal of making T-Mobile a digital-first company and has recently been ...

THAT THE SERVICE AND SACRIFICE OF THESE OFFICERS WILL NEVER BE FORGOTTEN. WELL, FOR YEARS, A KANSAS CITY WOMAN TRUSTED A T MOBILE WITH HER CELL PHONE SERVICE, AND THEN SHE DISCOVERED SOME UNUSUAL ...

T-Mobile is reversing course on two recent policy changes that sparked backlash because the updates restricted customer discounts. The move follows an uptick in customer losses in recent months.