A phone extension is a feature of a business phone system that allows a phone number to have a shorter extension number assigned to an individual, a team, or a department. It can be added as both an ...

As a supervisor of sales and support agents, you can better coach and train your staff with access to your teams' phone calls with prospects and customers. You can monitor calls in real time, whisper ...

Create more opportunities for collaboration with RingCentral, and unite your organization from more countries compared to Nextiva. Say goodbye to dropped calls and outages. Connect over 500 pre-built ...

Build fully configurable AI agents for voice and digital channels that handle complex actions, knowledge, and multi-system workflows. Plus, use AIR Pro Studio to deploy custom AI agents at scale.

A conference call meeting is just like any other business meeting. The only difference is that it’s conducted through phones rather than in person. It’s an effective way to stay connected with your ...

Easily transfer calls to the right person or team. Connect customers faster, boost agent productivity, and speed up call resolutions with RingCentral Contact Center. Despite the wide range of ...

Today, we’re introducing RingCentral AVA, a fully integrated AI virtual assistant that helps employees stay focused, connected, and productive. AVA connects conversations, content, and workflows ...

在任何设备上，随时随地体验可视语音邮件、视频会议、通话转接和强大的呼叫管理功能所带来的便利。我们云电话系统易于设置和管理。 直观易用的团队协作软件可以帮助您的团队通过一体化 ...

RingCentral offers audio and video conferencing in one single, secure and powerful platform that lets you host remote meetings quickly and easily anywhere on any device. Every team wants to be able to ...

Simplify your cloud transition with industry-leading RingCentral AI business communications, available in AWS Marketplace.

Anyone who’s ever worked in a contact center or call center knows how difficult it is when call volume starts to rise quickly. Which callers do you prioritize first? What if there aren’t any more ...

The 2024 Gartner report, “Critical Capabilities for Unified Communications as a Service (UCaaS),” has recognized significant shifts in the UCaaS landscape, driven by changes in communication culture, ...